Contact The Technical Solutions Center (TSC)
Phone: (413) 748-4872
Email: tsc@springfield.edu (creates an IT Helpdesk Ticket)
Location: Learning Commons, 1st Floor
When contacting the IT Technology Services Center (Help Desk), please include the following information:
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Full Name
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Best Phone Number to reach you
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Detailed Reason for Contacting: Include all relevant details
For Emails also include:
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Subject Line: Provide a brief summary of the issue
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Attachments: Include photos or screenshots of the problem to help us respond faster
Walk-Up and Telephone Support Hours:
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Monday-Thursday: 8:30 am to 4:00 pmFriday: By appointmentSaturday-Sunday: Closed
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Friday: By appointmentSaturday-Sunday: Closed
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Saturday-Sunday: Closed
Note: Device drop-offs, pick-ups, and ID cards are by appointment only.
Schedule An Appointment:
Get Your ID Card
1:1 Computer Consultation
Please visit our Frequently Asked Questions to address some common concerns