TechHelp

: Graduating Soon? Don’t Lose Your Files!

How long do I have access?

Before or shortly after graduation, we strongly recommend that you download and back up all important documents, files, and photos to a personal storage location (like a personal Google Drive, OneDrive, or an external hard drive).

What Happens to Your Access After Graduation?

  • You will retain access to your Student Self-Service, Student Account Center (to download 1098-Ts and pay any outstanding bill), and email (storage reduced to 15GB)  as long as your college login credentials remain active.
  • To access these services once PrideNET access is disabled (see below) use either of these public URLS:  https://mypridenet.springfield.edu/techhelp/ OR https://springfield.edu/its
  • If your account is inactive (expired) for more than 90 days, it will be disabled and considered abandoned.
  • Abandoned accounts will be permanently deleted after two years.

Other System Access Will Be Disabled*:

  • May Graduates: Access ends on September 1
  • All Other Graduates: Access ends 90 days after your graduation date

*This includes systems like Google Workspace, M365 (Microsoft 365), and PrideNET.

Google will automatically delete accounts and all associated data for accounts that remain inactive for two years, as per their policy. (Google Policy).

Instructions for downloading data:

How to Use Google Takeout to Download Your School Google Workspace Files to a Personal Account

Google Takeout lets you export and download a copy of your data from your school Google account—including Drive, Gmail, Calendar, Photos, and more.

Step 1: Go to Google Takeout

  1. Visit: https://takeout.google.com
  2. Make sure you're logged into your school Google account (not your personal one).

Step 2: Choose What to Download

1. By default, everything is selected. If you only want certain services (e.g., Drive, Gmail, Calendar), click “Deselect all” and then check only what you need.

2. We recommend at minimum:

  • Drive (Docs, Sheets, Slides, PDFs, etc.)
  • Gmail (emails)
  • Calendar
  • Photos (if you’ve used them)
  • Keep (Google Notes)

3. Click the "Next Step" button when you've made your selection.

Step 3: Choose How You Want the Files Delivered

1. Under “Delivery method,” select:

  • Send download link via email (recommended)Or add to cloud storage like your personal Drive, Dropbox, OneDrive
  • Or add to cloud storage like your Dropbox, OneDrive

2. Under “File type & size”, choose:

  • .zip (easiest to open)
  • Split  "File size" into 2GB or 4GB chunks (good for slower internet)

Step 4: Create Export

  1. Click “Create export”.
  2. Google will begin collecting your data—it can take minutes to hours depending on how much you have.
  3. You’ll get an email with a download link once it’s ready. You must download it within 7 days, or the link will expire.

Step 5: Move the extracted folders/files to a safe location—like:

  • An external hard driveA personal OneDrive or Google Drive account
  • A personal OneDrive or Google Drive account
  • Your local computer (with backup)

Easiest Ways to Migrate M365 Data (OneDrive) to a Personal Account

Assumption: You've saved all your M365 documents to the cloud account so they can be downloaded from OneDrive

Step 1: Sign In

  1. Go to https://m365.cloud.microsoft
  2. Click Sign In and log in using your school @springfieldcollege.edu email address and your m365 password

Step 2: Go to OneDrive

  1. Click on the square in the top left
  2. Click on "One Drive" in the menu

Step 3: Select Your Files

  1. Once in OneDrive, click on "My Files" and you’ll see your OneDrive folders and files.
  2. To  select for download:
  • Click the circle to the left of each folder or file to select it.
  • To select all files and folders, click the checkbox at the top of the list.

Step 4: Download the Files

  1. With the files/folders selected, click the Download button from the menu bar.OneDrive will compress your selection into a .zip file and begin the download.
  2. OneDrive will compress your selection into a .zip file and begin the download.

Tip: If you have a large amount of data, download in chunks (e.g., one folder at a time) to avoid errors.

Step 5: Unzip

  • After the download completes, go to your Downloads folder.Right-click the .zip file and choose Extract All (or use your system’s unzip tool).
  • Right-click the .zip file and choose Extract All (on a Mac they will likely automatically unzip).

Step 6: Move the extracted folders/files to a safe location—like:

  • An external hard drive
  • A personal OneDrive or Google Drive account
  • Your local computer (with backup)