TechHelp

: Pride Card FAQ's

  • How do I get a Pride Card?

    Residential students will receive their Pride Card during their move-in. Commuter and Graduate students can pick them up from Student Affairs during move-in weekend, or afterward at the TSC in the Learning Commons.

    Employees  will receive their Pride Card during their orientation meeting.

  • What are Pride Dollars?

    Pride Dollars is the currency associated with the Springfield College Pride Card. Similar to a debit card, Pride Dollars is a prepaid account that can be used to purchase food, products and services from participating merchants, both on and off campus.

    Whether purchasing books for the semester, grabbing a bite to eat, or buying a Springfield College sweatshirt, Pride Dollars lets you do it all with your Pride Card.

    Click here for a list of vendors that accepts Pride Dollars

  • Are Pride Dollars the same as Dining Dollars?

    No, Pride Dollars are not the same as Dining Dollars.

    Dining Dollars are the set amount that comes with the College's established meal plans and can only be used in designated dining facilities. Dining Dollars remaining at the end of the fall semester will roll over to the spring semester, provided the student remains on a meal plan; however, any remaining balance at the end of the spring semester, or upon departure from the College, will expire.

    Pride Dollars are like a debit account, and balances will carry forward until spent. Any remaining balance will be refunded upon separation from the College. In addition, Pride Dollars can be used in any location that accepts the Pride Card as payment.Click here for a list of vendors that accepts Pride Dollars

    Click here for a list of vendors that accepts Pride Dollars

  • What should I do if my Pride Card is lost, stolen, or stops working?

    If your card is lost or stolen, login to your Pride Card account and click on the I Lost My Card link. Then contact the Technology Service Center at 413-748-4872 to obtain a new one. Depending on the circumstances, a $50 replacement fee may apply.

    If you're having trouble getting into your residence hall, you may also want to contact Public Safety at 413-748-5555.

    Click here for more information.

  • How do I add money to my Pride Dollars account?

    Pride Dollar deposits can be made online using a credit card. Click here for additional information related to deposits.

  • Can other people add money to my Pride Dollars account?

    Yes, parents and guests can make deposits to your account using a credit card. They'll need your Springfield College ID number, and the correct spelling of your first and last name.

    They'll need to go to the web page at: https://get.cbord.com/springfield/full/guest_deposit.php.

    Click here for additional information related to deposits.

  • Can I take cash out of my account?

    No, cash cannot be taken out of this account. Refunds for Pride Dollar accounts are issued upon request for cardholders graduating or separating from the College. Click here for additional information related to refunds.

  • How do I check my Pride Dollar balance and see my recent transactions?

    You can view your account balance and recent transactions by logging into your Pride Card account. To login, use your PrideNet username and password.

  • Can I access my Pride Card from my cell phone or tablet?

    Yes, if you have an Apple or Android device. Simply download and install the GET app from your device's app store, then login with your PrideNet credentials. You can view your account balances and make deposits into your Pride Card account right from your mobile device.

  • Can I use my cell phone to make purchases?

    No. The GET app does not support purchases directly from your phone. You must present your Pride Card in order to make a purchase.

  • What is the GET portal?

    Also known as your Pride Card Account, the GET portal is the website where Springfield College students, faculty and staff can view their Pride Card balance, make deposits and view recent transactions.

  • What are the different accounts that show up on my Pride Card account?

    Your Pride Card account will show the balances and transactions for the following accounts:

    Students

    Dining Dollars:

    • Can be used only at designated dining facilities
    • Non-refundable, non-transferable
    • Remaining balance will carry to spring semester if student continues enrollment in a meal plan, expire at end of spring semester or upon departure from the College
    • This account is funded and set through the meal plan enrollment process and cannot accept additional funds

    Dining Dollars - Residence Life:

    • Residence Life Area Coordinators and Resident Directors only
    • Can be used only at designated dining facilities
    • Non-refundable, non-transferable
    • Remaining balance will carry to spring semester if student continues position, expire at end of spring semester or upon departure from the College
    • This account is funded and set through the Area Coordinator and Resident Directors position process and can not accept additional funds

    Pride Dollars:

    Pride Dollars - Bookstore:


    Faculty & Staff

    Department Card:

    • Can be used by the department for College related business purposes in designated dining facilities only
    • Balances do not expire
    • At fiscal year-end (June 30th), any remaining balances over $1,000 will be returned to the department budget accounts
    • To add funds to the card, a Pride Card Deposit Form must be completed (available at the Business Office). Funds cannot be added by online deposit or email.

    Pride Dollars - Aramark:

    Pride Dollars - Faculty & Staff: